Dale Cardwell: Family saw need and acted with pet funeral home
by Dale Cardwell
Business Columnist
October 26, 2011 11:59 PM | 3556 views | 1 1 comments | 7 7 recommendations | email to a friend | print
Dale Cardwell<br>Business Columnist
Dale Cardwell
Business Columnist
My favorite pet of all time was Frostie. A big white German Shepherd, Frostie came to our family when I was a toddler, and stayed by my side for 13 years.

That kid from “Old Yeller” had nothing on me when Frostie came to the end of his trail. The loss of a pet is in many ways comparable to the loss of a human. In fact, I believe experiencing the loss of a beloved pet as a child prepares us for the eventual loss of our closest loved ones.

I was reminded of Frostie recently when I visited one of the most extraordinary places I’ve ever experienced: The place was Deceased Pet Care Funeral Home and Crematories in Chamblee. Deceased Pet Care is exactly what it sounds like — a funeral home for your pet. Deceased Pet Care was and continues to be the dream and passion of founders Doyle and Maudann Shugart.

Doyle Shugart has been a fixture in the Georgia mortuary business for decades. Back in the early ’70s, he encountered a growing number of people at a loss and completely unprepared to part with and bury their pets. This animal lover saw an opportunity to meet a need and start a business. That’s known today as entrepreneurship.

The Shugarts developed their business over the years, expanded to three locations and established not one, but two pet cemeteries. Pretty impressive, huh? Doyle and Maudann Shugart weren’t finished. Last August, they opened their pride and joy: The largest full-service pet funeral home in the nation. Like many funeral businesses, it’s a family operation. Sons Keith and Kyle and daughter Donna promise and deliver complete customer service.

What does a pet funeral home look like? You truly owe it to yourself to schedule a visit. Much like another great pet care business, Pet Lodge Pet Resort —TrustDale.com’s choice as the best place to train and kennel your pets, by the way — Deceased Pet Care offers a full line of services. Let’s say you’re like me, have a 13-year-old Bichon Frise who runs your home and your family loves the dog as a kid.

Until I heard about the Shugarts, I had never even considered what my family would do if and when my dog Snow Flake passes. Here in Atlanta, the days of backyard burials are pretty much gone. At Deceased Pet Care, I learned I could have my pet cremated respectfully and in my own timeframe, for an incredibly reasonable price. If parting with your pet is especially difficult, they provide a full line of funeral services, including a chapel, memorial service, burial chambers, urns and memory products such as paw-print and nose-print keepsakes.

Children face a tough moment when their pets pass away, and Mom and Dad have to first figure out, and then explain what they are going to do with Fido’s remains. Deceased Pet Care takes that entire awkward moment away by delivering a range of services you can afford, up to providing a burial plot. In fact, you can actually be buried in the same cemetery as your pet.

I’m crazy about this company because the Shugarts represent what’s best about America: They identified a need, created a product, and like all my certified TrustDale businesses, are committed to unparalleled customer service. Visit them under Pet Care at www.TrustDale.com. Someone once said all dogs go to heaven. I believe that’s true, especially for the dogs who go to Pet Lodge Pet Resort and finish their journey at Deceased Pet Care.

Watch TrustDale TV at 11:30 a.m. Saturdays and at 11 a.m. Sundays on Fox 5; listen to Dale’s advice on the Rob Johnson Show on 640 AM WGST weekdays; and listen to TrustDale Radio at 3 p.m. Sundays on 640 AM WGST. For more information, go to www.TrustDale.com. You can reach Dale at Help@TrustDale.com.
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April 19, 2013
Was not happy with how they handled our dog's remains. I called to order a nose and paw print but later learned my dog had already been cremated before they could get the prints. I was offered an apology and nothing more. The manager at the facility in Chamblee was callous and rude when I came to pick up my dog's remains and did not even offer an apology for the mixup; only tried to pass the buck saying it was the fault of the rep on the phone who was not at his location. Never again.
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